Plumber Near Me

Miller Plumbing Inc.

📍 6018 E Henrietta Rd, Rush, NY 14543 📞 (585) 533-1404 🌐 Website
4.5 (25 reviews)
Closed ⋅ Opens 8 AM
Plumber
Bathroom remodeler

Review Summary

  • Mixed Experiences: Some customers report excellent, fast, and professional service, including quick response times, accurate diagnoses, reasonable pricing, and having necessary parts on hand. Others experienced negative interactions, including incomplete work, refusal to finish a job, and perceived arrogance.
  • Service Quality: Some customers are satisfied with the quality of work, timeliness, and professionalism. Others report disappointment with the services provided, such as only bringing a plunger and not attempting other solutions, and being charged for a service that didn't solve the problem.
  • Specific Issues: One customer was pleased with the quick water heater replacement. Another was happy with the diverter repair. One customer was unable to get service due to living in a mobile home, but appreciated the referral to a company that did.
  • Company Response: The company responded to one review, indicating they don't service mobile homes.
  • Inconsistent Service: There are conflicting reports about the company's reliability and the quality of service provided.
Miller Plumbing Inc. thumbnail

4.5

(25 reviews)

5 ★84%
4 ★4%
3 ★0%
2 ★0%
1 ★12%

Gg Sutter

Service Tech was pleasant, on-time and returned my call quickly. However he only came with a plunger, did NOT snake, or try anything else. The PennySaver ad listed so many services, and none of these were tried. Was charged $150 for them to change flapper in toilet and to tell me to call someone else.... Very disappointed. They should consider updating the ads they publish. Response: This is my married name, and yes this is the correct place (only took you 3 years to respond)

Martin Davis

They were not able to help with the problem since I live in a mobile home and they don't service mobile homes. BUT, they were able to provide me contact information to 3 companies that do service mobile homes which led me to getting my leaky pipe fixed. After at least 10 calls to other plumbing and handyman services Miller Plumbing was the only one that provided any help.

Ashley Q

Really great all around! I know absolutely zero about water heaters, just that mine was leaking. I called TODAY, and Peter was here within 2 hours! He looked at my 18 yr old heater and said it was donzo! Within another 2 hours he had drained the old and replaced with a brand new one by himself. He was extremely fast and his wife was great to speak with as well. I realize how busy you both are and thank you so much for your kindness and help today! I’ll call Millers anytime and recommend to all friends and family. BTW the other company I called at first didn’t even call me back. Keep doing great things for your local customers/community! It’s much appreciated! 👍🙌👏

Kathi Lozier

We had a plumbing issue that required us to turn off our water for the whole house. Miller came out within half an hour of our call, and had us fixed, and with water in a very short time. We have used Miller Plumbing several times over the years, and have been completely satisfied with their work, their timeliness, and their professionalism. We highly recommend them.

David Pagano

I had an issue with the tub/shower diverter and as usual, emailed Miller Plumbing. I mentioned what I thought was the plumbing brand and described the problem. Pete called me within one hour. He said he had the Gerber valve repair kit in stock as it is an older home, which was surprising. I met him at the house within 20 minutes. He also found I had an issue with the hand held shower head and he had one on the truck. The job was complete within one hour. Expert service, VERY reasonable pricing, meticulous and thorough work as I have grown accustomed to with Pete and Miller Plumbing. Thanks again for a job well done.

Mike S

Fast and efficient service. We've had them work on three separate non-emergency items. And, since they are a local company- have been able to do the work within the day of the phone call. They gave me an estimate of what time it would be, and called me when they left the prior job.

Richard Chapman

This used to be a good company to deal with. Last summer my regular plumber was out with an injury and I got one of the co-owners, Pete. After working on some leaks under the house (more than I expected). I would have paid him some more money, but he refused to finish the job, telling me that when I had more money in the fall that I could have someone else finish the job. When I protested, he had the arrogance to suggest that he was doing me a favor by not charging me any more money. So he walked out on the job, winter came and I am still without water. Beware this individual and this company.I also called the office to complain and they said the same things. One claim made was that there was a bees nest under the house (not true; I have been under there) and he is allergic so he did not dare go under there any more. He walked out in the middle of the job, costing me $324 that I could not afford to lose. Avoid this company unless you just want to waste money and time. This used to be a good company and I gave them much business over the years but "Pete" is an arrogant, self serving man who is grossly disrespectful to his customers. The same goes for the woman I talked to in the office. Only her being a woman is different. Shame on Miller plumbing! A man named Greg Miller has always been a good plumber there but I will not touch them again because now I will have to have the entire water system redone to have any water again, no doubt costing me thousands more.

Donna Wetzel

Plumber came quickly, diagnosed it accurately and charged a reasonable rate. Local business. Had the parts needed on him. Will definitely use them again.